Delivery Information

Ireland

We offer free delivery on orders over €250.00+VAT - (and some special product where it's indicated at the product page)

International Delivery

We can deliver to any international destination, please contact us with your details for a quotation

• EC and Export - if you are VAT Registered please provide us your details so we will not charge you VAT, if we ship outside of the UK.
• Arrange and pay local tax and VAT will be your responsibility.

Failed Delivery

If a delivery fails on more than 2 occasions, the parcel is rerouted back to us. And we will charge you a redelivery charge of €70.

Pallet Delivery 

Pallet delivery is required on all heat recovery sets and larger products order. 

Ecoaer will ship with various transport companies finding the best and most efficient way. All pallets must be signed by an authorised person from the customer. Pallet companies can’t provide a tracking number but we try to keep you informed about the estimated delivery. 

If you do have any special delivery limitation for larger vehicles, please inform us at the time of the order. Any failed delivery may incur a failed delivery charge and goods will be returned to the depot to be rearranged by our dispatch team. If there is any re-delivery charges we will arrange delivery as soon those charges are paid.

Store Collection 

We are always happy to meet with our customers, provide you professional advice, support or just discuss about your ventilation system, so you are welcome to collect your order from our warehouse in Ireland. Before you collect your order please call us so we can be sure your order is ready for you. 

We are open: 

Monday - Friday 8.30am - 17.00pm.  

Upon request we can wait for you after 17:00 or on weekends, but for this please call us before.

Back Orders 

If your item is non-stock item, we will send you a quotation including transport cost. If you accept our offer, we will send you a proforma invoice and after payment we will ship the goods.

Reaching Us:

We are always happy if you contact us.  If you have any technical, delivery or any other question or comment please contact:

Email:                info@ecoaer.com